Whiteboards used as Gatwick flight info screens fail

Gatwick whiteboard chaosImage copyright Edmund von der Burg
Image caption The flight info is being written out by hand on whiteboards within the departure lounges

Staff at Gatwick Airport are having to put in writing flight info on whiteboards due to a technical drawback with the airport’s digital screens.

Vodafone gives the service, and stated a broken fibre cable was guilty.

“Our engineers are working arduous to repair the cable as shortly as potential. This is a prime precedence for us,” it stated.

An airport spokesman apologised to passengers affected by the problem, including {that a} “handful of individuals” had missed their flights.

Passengers have been suggested to make use of the momentary flight info boards within the departure lounges or pay attention for airline flight bulletins.

A spokesman stated the knowledge boards stopped working “earlier this morning” however was unable to present a exact time.

A press release stated “tens of hundreds of individuals have already departed on time”.

Image copyright Sherri Tracy Sengsouvanna
Image caption Some passengers have complained about chaotic scenes

Passengers have taken to social media to vent their frustration on the lack of the flight info screens.

Helen Walsh tweeted that the scenario was “absolute carnage”, whereas CheerfulChappy stated Gatwick Airport was “a humiliation to the UK, letting a easy IT drawback knock out all the departure data screens”.

Elizabeth Humphries tweeted that the scenario was “appalling”.

“Thank goodness I’ve eagle-vision and might learn messy writing from a distance,” she stated.

Image copyright Twitter: Nigel Lane
Image caption Staff at Gatwick Airport have been utilizing loud hailers to achieve as many passengers as potential

But actress Kirsty Malpass praised the airport workers, saying lots of people have been “scurrying round with markers and erasers” and it was “surprisingly calm and ordered”.

Original article https://www.bbc.co.uk/news/uk-england-sussex-45247499

Author: skvaller

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